Privacy Policy

Effective Date: 6-1-23

Thank you for choosing RealTech Solutions, LLC. This Privacy Policy covers the following product-related websites: https://www.topCOREagent.com & https://www.MyRealEstateContent.com

This Privacy Policy outlines how we collect, use, disclose, and protect information for two distinct groups: customers and visitors. A customer is defined as one who has purchased a product or service, has a personal account, and has received a product or service whether it was at a particular time or ongoing. A visitor is defined as one who only views web pages within the website(s).

We are committed to safeguarding your privacy and ensuring the security of your personal data. Please read this Privacy Policy carefully to understand our practices regarding your information and how we will treat it.

1. INFORMATION WE COLLECT

A. Personal Information

Customer

  • Basic Information: When you engage with RealTech Solutions, LLC, we may collect personal information such as your name, email address(es), phone number(s), and mailing address, if a physical prize is won and needs to be delivered.
  • Professional Information: We may collect professional information such as your real estate agency name, title, license number, and other professional credentials.
  • Financial Information: We store limited, if any, financial information collected during a transaction. All other financial information is stored by our payment processors, Paypal, Google Pay, Apple Pay, and WooCommerce. We encourage you to review their privacy policy and contact them directly if you have questions.

visitor

  • Basic Information: None
  • Professional Information: None
  • Financial Information: None

B. Website & Technical Information

Customer

  • Product Data: When you purchase a product, you may be asked to choose specific features or enter specific words to use in that product. This information will be stored in a database to present the product according to your specifications.
  • Log Data: When you visit our website or use our services, we automatically collect certain information, such as your IP address, browser type, referring/exit pages, and operating system.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your user experience, monitor usage patterns, and improve our services.

visitor

  • Product Data: None
  • Log Data: When you visit our website or use our services, we automatically collect certain information, such as your IP address, browser type, referring/exit pages, and operating system.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your user experience, monitor usage patterns, and improve our services.

2. HOW WE USE YOUR INFORMATION

Customer

  • To provide and improve our products, services, and support including but not limited to Branded Agent Banners and loading Smart Campaigns into your kvCORE/BoldTrail® account.
  • To facilitate payments and prevent transactional fraud between you and any fully authorized 3rd party payment gateway.
  • To send important notices, respond to inquiries, provide customer support, and send other required communications about your product(s) or payment.
  • To send marketing and promotional materials including but not limited to emails, texts, newsletters, and phone calls about our services that may be of interest to you.
  • To test, research, analyze, and develop products and services.
  • To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
  • As described to you when collecting your personal information or as otherwise set forth in the CCPA.
  • We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.
  • Share with Service Providers: We may engage trusted third-party service providers to assist us in delivering our services. These providers are bound by confidentiality obligations and are only permitted to use your information for the purposes specified by us.

visitor

  • To test, research, analyze, and develop products and services.
  • To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.

3. DATA SECURITY

RealTech Solutions, LLC takes data security seriously and employs appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Despite our efforts, no method of transmission over the internet or electronic storage is completely secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security.

4. YOUR CHOICES & RIGHTS

Customer

  • Access and Update Your Information: You may access and update your personal information by contacting us directly. Alternatively, you may change personal information in your online account at www.topCOREagent.com/account or www.MyRealEstateContent.com/account
  • Opt-Out of Marketing Communications: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions provided in our emails.

visitor

  • Not Applicable

5. CHILDREN’S PRIVACY

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under the age of 18, we will take steps to delete the information as soon as possible.

6. CHANGES TO THIS PRIVACY POLICY

RealTech Solutions, LLC may update this Privacy Policy from time to time to reflect changes in our practices and services. We encourage you to review this Privacy Policy periodically for any updates. The revised Privacy Policy will be effective immediately upon posting on our website.

7. CALIFORNIA PRIVACY RIGHTS

As part of the California Consumer Privacy Act, California residents have certain rights regarding the collection, use, disclosure, and sale of their personal data. We do not license, sell, rent, or trade any collected business data, including personal contact information, specific information about agent/customer accounts, or other personally identifiable information.

If you are a California resident, you have the right to request:

  • The disclosure of your personal data that we collect, use, disclose, and sell;
  • Deletion of your personal data that we maintain;
  • An opt-out of the sale of your personal data.

To opt out of the sale of your personal data, designate an authorized representative, make a request, or for more information, contact Electronic Payments’ Privacy Office by emailing us at Info@topCOREagent.com.

In most cases, Electronic Payments will verify your request by confirming that you control the email address associated with your personal data. If necessary, and taking into account available technology, security and privacy concerns, and the burden on our business, we reserve the right to take additional steps or require additional information to verify your request.

You will not be the recipient of any discriminatory treatment for exercising your privacy rights. While we do not license, sell, rent, or trade any collected business data, including personal contact information, specific information about agent/customer accounts, or other personally identifiable information, you may opt out of having your personally identifiable information shared with third parties for those third parties’ direct marketing purposes by contacting Electronic Payments’ Privacy Office.

8. CONTACT US

If you have any questions about this Privacy Policy, or if you would like to exercise your rights regarding your personal information, please contact us at:

RealTech Solutions, LLC
110 NE 786th Street, Old Town, FL 32680
Info@topCOREagent.com
813-384-8464

By using our services, you agree to the terms of this Privacy Policy.

Last updated: 01/28/2025